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Business Profile

Watch Dealers

Ashford.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ashford.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ashford.com has 4 locations, listed below.

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    Customer Review Ratings

    4.75

    Average of 780 Customer Reviews

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    Review Details

    • Jennifer M

      Date: 05/05/2025

      ?? Love them!!! Quick delivery!!! Came with a cloth bag and hard zipper bag!!! Very nice!!!

    • Jon D

      Date: 05/03/2025

      Excellent customer service, fast shipping and excellent follow up after delivery

    • Bridgette B

      Date: 05/02/2025

      Authentic pieces, fast delivery and excellent service! I will recommend.

    • Oleg Y

      Date: 04/27/2025

      Great deal!!! Purchased 3 pairs of designer sunglasses that were delivered within days of purchase. They look great!

    • Steve C

      Date: 04/27/2025

      Received watch exactly as described and in a very timely manner!

    • Roland S

      Date: 04/26/2025

      Great service from *******. My new ******** Khaki arrived in quick time and was packaged appropriately for its trip across the Pacific :)

    • Kevin Q

      Date: 04/25/2025

      Speedy delivery and great prices and love my new watch. Thanks!

    • steve l

      Date: 04/25/2025

      steve l

      Date: 04/25/2025

      ordered and paid for sun glasses they did not have , now have to wait 7-10 days to get my money returned

      Ashford.com

      Date: 04/30/2025

      Hi *****,


      Were very sorry for the inconvenience. Occasionally, an item may sell out before our inventory updates, and we understand how frustrating that can be. Refunds usually take much less time, and we apologize for any delay in this case.


      We truly appreciate your patience and will continue working to improve both our stock accuracy and refund turnaround times. If there's anything else we can do to assist, please don't hesitate to reach out.


      Best regards,

    • Robert S

      Date: 04/24/2025

      Robert S

      Date: 04/24/2025

      Order was placed online. Yesterday, I received notification the order had shipped which in reality was only that a shipping label was being created. Today I received an email stating that my order was being cancelled because there was an issue with the shipping address and they didn't feel comfortable with the amount of the watch being placed on the shipping label (customs form). At no point did anyone from ******* reach out to me by email first to inquire on the shipping address. Had they looked at the shipping address, they would have seen it was going overseas to a military address (APO). Given their website lists shipping is available to APO addresses, one would assume that they know that's overseas and military and the shipping label is also part customs form. Customs forms require the dollar value of the items inside. For a company that has been around since 2008, you would think that would be knowledge of the employees. I would have confirmed the address and the information they were so concerned about prior to outright cancelling my order.

      Ashford.com

      Date: 04/30/2025

      Hi ******,


      We sincerely apologize for the inconvenience and frustration caused by the cancellation of your order. We're currently investigating the issue with the shipping company to understand what went wrong and to help prevent this from happening in the future.


      We appreciate your feedback and are committed to improving the experience for all our customers.


      Best regards,

    • Vince V

      Date: 04/22/2025

      Excellent place to buy from and shipping quickly. I like my new Movado bold watch

    Ashford.com is BBB Accredited.

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