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ComplaintsforJack's Off Color Painting
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I booked a class for 3/11/23. Paid online. Showed up to the business for the class and the doors were locked, lights were off. I called the number on the door and the owner answered. He said he sent me and email explaining he had to cancel because of electrical issues. I never received an email. He said he would refund me the money. It has been a month and he keeps telling me the money is coming and I have never gotten it. After doing some research I have found out that He has done thing to numerous people for months now.Initial Complaint
03/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We booked a painting birthday party for my daughter and he emailed while we were on our way to the party, telling us that it was canceled. We have since contacted them several times requesting a refund and we have still not gotten this. He has now blocked us on ******** and will not refund our money of $140.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.