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Find a Location

Crunch Fitness has 1 locations, listed below.

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    Business ProfileforCrunch Fitness

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Cicero, NY 13039
    BBB File Opened:
    10/18/2023
    Business Management
    • Chris, Manager
    Contact Information

    Customer Contact

    • Chris, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/29/2024

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    This company bought out ***** and it's members however never had me sign a new contract of any kind. My pricing has been raised changed and I dont have access to everything I did before. so I decided to cancel. However they are trying to hold me to a 30 day notice when my contract with ***** was cancel anytime. They are claiming there is only one person I can speak to about this and they are on vacation, everyone else is telling me I need to be charged another month. This was not what I agreed to when I signed up with the original gym and don't feel it's right they changed my contract without me ever agreeing to it or signing anything. I don't think it's OK they made me a member of a company I didn't agree to but now wanting to charge me more when I never even wanted to be their member in the first place? All I want is my membership canceled without penalty like was originally set up when I agreed to be a member with *****.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clem C

    1 star

    07/18/2024

    Would give zero stars if I could place is terrible run by shady people membership fees went from 39.99 to 139.99 in 1 yesr never had any communication on this about fees change and trying to cancel membership they want u to jump threw 30 different things to do so been trying to cancel for 2 months now and still haven't been able to complete scumbags

    Local BBB

    BBB of Upstate New York

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