22 Customer Reviews
Review from Donna B
5 stars05/30/2024
Again Tom did some work for me. The quality of his work is outstanding!! The price was excellent, he cleaned up after himself when finished and was on time as usual. This man comes to the job neatly dressed. Let’s be real that is rare quality in a contractor. If you pay a little more, you can be sure that the work will be done correctly!! Thank you so much again Tom for an excellent job well done. ??Review from Michael D
5 stars04/30/2024
Tom, has done work at our house and we couldn't be happier. He is a true professional. He has what we call the 3Ts...Talented, Timely and Trusting. We only wish we had more "projects" for him to do. THANKS TOM!!!Review from Caitlin P
5 stars04/14/2024
We have had Tom for general contract work on our home since 2018. He is always friendly, communicative, and has great solutions.Review from Thomas H
5 stars04/09/2024
General services of upstate ny, remodeled our bathroom new tiled shower, tiled floor, new recessed lights, electric outlets, fresh paint.tom did a excellent job, always on time, clean up every day no messes. I will use Tom again for other projectsReview from Darren H
5 stars04/06/2024
It was a pleasure working with Tom on our remodeling project his expertise made a difficult task easy! Tomk paid attention to every little detail and expedited everything flawlessly. Thank you, ****** *** *****Review from Donna B
5 stars04/04/2024
I have had Tom do work at my home since 2017. He’s done work in my home doing various projects from working on my deck, to laying a new bathroom floor, to doing repairs at my mother’s house. His prices are fair and he lets you know up front your cost and why he charging what he is charging. If he charges a little more it’s because he going to do an outstanding job for his customers. I highly recommend Tom for any job you may have and u can feel confident that the job will be done correctly the first time and at a reasonable and fair price. He arrives on time, specifies what needs to happen, cleans up his mess and is quiet when he's doing the work. I trust Tom with all of my remodeling and repair work. You will be very happy as I have been over the years. Thank you so much Tom. ??Review from Lisa J
5 stars04/04/2024
Not only does Tom do great, professional work at a reasonable price, you can count on him being on time. I've hired General Services for a wide variety of jobs, including tiling, electrical, cabinetry and more. I'm always satisfied with the results--and the price. Very easy to work with. I turn to General Services for all my home maintenance/upgrade needs.Review from Robin T
5 stars04/04/2024
We were so pleased with the work that General Services of Upstate NY, Inc. did in our home. Tom was prompt and kept in close touch with me about his time schedule. He worked at my house every day until the job was done, and he finished in a very reasonable amount of time. Every evening he cleaned up before he left and was very neat and tidy with the equipment left overnight. The work that he did was of high quality and I am pleased with the results. Everything was done well, so there were no problem areas left behind. (I have had contractors that didn’t leave clean edges etc.). In addition, when a problem with our foundation was discovered, it was investigated and fixed in the best way possible. Tom does the work well and fixes things the right way. We even had a faulty dimmer and he returned to replace it when I called a month after he finished. In addition, Tom is such a nice person. He is courteous and friendly which made interacting with him a pleasure. I highly recommend this company for any construction project you may have.Review from Mallory D
5 stars04/04/2024
Tom finished our basement and created a custom built mudroom for us. He was great to work with - wonderful communication throughout the projects and stellar workmanship. Highly recommend!Review from Joyce S
5 stars04/03/2024
Very professional and estimate was in line with others that I had received. I would recommend.
Customer Review Rating
Average of 22 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.