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            Business ProfileClass A Property Maintenance

            Property Maintenance

            Contact Information

            305 County Road 27

            Clifton Spgs, NY 14432

            (315) 374-2931

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            Business Details

            Location of This Business
            305 County Road 27, Clifton Spgs, NY 14432
            BBB File Opened:
            4/20/2023
            Business Management
            • Scott DeCook, Owner
            Contact Information

            Principal

            • Scott DeCook, Owner

            Customer Contact

            • Scott DeCook, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On or around Dec. 22nd and March 6th the snow plow removed some of my yard dirt and moved it to the other side of the driveway. The stone walkway up to my stairs were damaged to the point that it became a tripping hassard. We notified the company several times to see if they would repair it. Finally, after asking for insurance infomation, the owner came out and viewed the damage (we had sent him photos after the two different instances). He looked at the damage (that had scape marks from the plow) and said that the damage was due to water and ice, and refused to fix the damage. Since this is a place of business the damaged needed to be repaired so it was not a tripping hassard. We had to have another contractor come out and repair the stairs which will cost 350.00 (do not have that bill yet, but if needed we can send as soon as we get it) We paid the snow plow company (Class A Property Maintenance) 400.00 for the year. I would like to be refunded the cost of the repair that he refused to take care of from what I paid him back in Nov. 2022 for this last winter.
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            Local BBB

            BBB of Upstate New York

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