Business ProfileforAshbys Construction

On or around 12 July 2021 Francis Ashby met with me concerning my roof repair project fixing 2 areas that were punctured by tree branches. In talking about the repair Mr. Ashby stated he would rather not do a patch type repair but rather a section of the roof from the ridge vent to the eve where the gutters are encompassing the 2 punctured areas. This repair was confirmed by me in an email dated 3 AUG. In an email dated 4 AUG Mr. Ashby again confirmed the repair would extend from the ridge vent to the eve/ gutters. This distance is approximately 17 feet. An email dated 15 JUL Mr. Ashby stated the job would cost $800 + materials. Mr. Ashby came to my house on 17 AUG not to work, as stated in an email on 16 AUG, but to pick up the $800 deposit. On 18 AUG he emailed me a contract that I refused to sign because it is a template for a subcontractor where the majority of information is incorrect and/or N/A to me the customer. 23 AUG at 2359 I received an email from Ashby Construction stating they would be at my house the following day, 24 AUG, between 1000-1100 to complete the job. No show and No Communication! I emailed on 25 AUG questioning the status of the job. Later that day I received an email stating the shingles were ordered on 24 AUG and would arrive in 2 weeks. Because of the lack of clarity with this company to date I questioned if I was going to get the job completed per the original discussion with Mr. Ashby. In the evening of 25 AUG I emailed and asked how many shingle bundles were ordered. Reply was 4! 3 bundles is only 98.4 Sq Ft. The repair is supposed to be 17' x 10' which is 270 Sq Ft. which 4 bundles doesn't cover. I asked for a refund and was denied and told the job was for only a 10' x 10' area. I requested a refund again and was told "because materials were bought and labor was completed that covered the $800.00 you paid out. There will be no refund issued as the work was completed by our company." No work was completed on our house by Ashby Const.