ComplaintsforAM Masonry LLC
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Complaint Details
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Initial Complaint
08/03/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Signed a contract with Anthony M**** of AM Masonry LLC on May 10, 2023 for $43750 for concrete driveway, patio, and retaining wall. Paid $15000 deposit at that time. After many delays to start the project, was informed on July 26 by Anthony that "he was not comfortable doing the job anymore." No work was ever done. I asked him for return of my deposit. Have not received it as yet. Anthony states it is in the mail even though his business is 20 minute drive from me. I would just like my deposit back in full. I don't believe he ever intended to do the work or will give back the deposit.Business response
08/21/2023
We offered to start the job in April you were not ready. Then we offered to start in June and you pushed it out two weeks. Your refund is in the mail. Have a lovely day.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.