ComplaintsforOGrowCornwall
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Complaint Details
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Initial Complaint
05/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased an Ogrow (Machrus) Lean To Greenhouse from Lowes. Since it was an online 3rd party purchase, and the sale was completed and a shipping label created, Lowes is unable to help me. I bought the greenhouse on March 8th this year. It is now May 9th and the greenhouse has not yet been shipped. Carrier status still says label created after 2 months. ************* has been contacted twice by ***** and once by me. No response. They are still selling this greenhouse online at major retailers so there must be stock. At this point I want my money back.Customer response
06/02/2023
Better Business Bureau:
At this time, I have not been contacted by OGrowCornwall regarding complaint ID ********.I have contacted MasterCard to see if they can reverse the payment.
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.