ComplaintsforLeticias Restaurant
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Complaint Details
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Initial Complaint
09/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was charged a 15% gratuity on two people .. my boyfriend went with his friend and he was charged the same .. gratuity is for a party of 4 people or more of not it needs to be in an area where people can read before orderingBusiness response
09/28/2023
Hi ****************,
I apologize for what happen during your visit. We have have spoken via email. Thank you for taking the time. We have refunded to your credit card.
Thank You
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.