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Find a Location

Buell Fuel has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Buell Fuel

      2676 State Route 12B Deansboro, NY 13328-1128

    • Buell Fuel

      PO Box 189 Deansboro, NY 13328

    Business ProfileforBuell Fuel

    Propane
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Buell Fuel has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Buell Fuel

        2676 State Route 12B Deansboro, NY 13328-1128

      • Buell Fuel

        PO Box 189 Deansboro, NY 13328

      Location of This Business
      2676 State Route 12B, Deansboro, NY 13328-1128
      BBB File Opened:
      3/3/2014
      Years in Business:
      14
      Business Started:
      10/19/2009
      Additional Contact Information

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      The beginning of this year I signed up with Buell Fuels for fuel oil delivery. They told me the lock in price was $3.529 per gallon if you signed up for automatic delivery and automatic credit card charge. January 10, 2024 I received a fill up of 152 gallons at $3.629 not $3.529 total charge was $538.50. February 26, 2024 received 93.3 gallons at $3.799 total price was $ 354.45. I called and complained today 3/18/24 and they told me price per gallon was daily market price and a .09 a gallon discount if paid in 10 days. I explained they told me $3.529 locked in price when I signed up. They claimed it wasn’t true and that I got .09 a gallon off. No place on the invoice does it show a flexible rate per gallon or a .09 cent discount for immediate payment upon fill up. This is consumer fraud once they get your information and credit card they charge what ever they want. Not good business practice. I called ***** credit card fraud they said they could only offer me $10 credit because fuel oil couldn’t be returned which I accepted. I also explained to Buell since I’m not at that address for 6 months during the winter a fill twice a year is plenty. Between the two fill ups I believe they overcharged me $40.20
      Read More

      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Campbell C

      1 star

      04/08/2022

      Believe me when I tell you that there's far better businesses to get your fuel oil from than this outfit! You're saving yourself from a world of hurt by avoiding Buell. I made the unfortunate mistake of purchasing some fuel oil from Buell back in November '21. Firstly, they made an unauthorized charge on my 'home needs' bank account, causing an overdraft and thus overdraft fees, etc. I felt like I was on some debate team in finally convincing them to make recompense for the overdraft fees they caused me. But there's more. Almost six months after making rightful payment to them for the fuel, they're still sending me invoices and collections notices for half of what I owed them. I've had to call their customer service operations a number of times to get this sorted out. I've had to call back even after I've been assured that everything was settled. Apparently they'd put part of my payment as a credit on one of their other accounts they have for me, which, after finally getting the situation straightened out once and for all, there now telling me that I owe another twenty dollars on this 'other account'. I hope by now, with this snapshot of the mini-hell Buell tried to embroil me in, that you're able to smell the rank ** emanating from this place. I can't emphasize enough that you should avoid at all costs!!

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