ComplaintsforPhunkee Tree
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Complaint Details
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Initial Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Thursday May 11th I purchased two solar powered wireless charging banks from phunkeetree through the today show steals and deals. Order #************-A. Total charge $71. On May 26th I received an email from the Today Show that my order has shipped with tracking Number:**************************. It estimated that my delivery date was May 31st. To date I have not received any items and the tracking number ****** Awaiting Carrier Pickup. I contacted the today show customer service and they referred me to the phunkee tree customer service email ********************************* after sending two emails to them they have not replied and no charges in the tracking number status.Customer response
06/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.