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Complaint Details
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Initial Complaint
05/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been to the repair facility at least 4 times for the same problem. The car will not start due to a battery issue. Today, May 2, I picked it up yet again and tried to start it again. It will not start again. Same issue. I called and there was no one there who would help me. The repair faciity keeps telling me I have to get a new car from them. Sorry, I will not do that. I now have a car that won't work that I sank hundreds of dollars int.Business response
05/10/2022
Although we did have Mr. ******'s vehicle back in the shop a couple of times,we did discover the problem was a defective starter motor that was acting up intermittently. The starter was replaced under a parts warranty at no charge to the customer. I spoke with Mr. ****** and he told me he was satisfied with the resolution of the problem.
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Contact Information
3000 Walden Avenue
Depew, NY 14043
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 9:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 9:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 2:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.