2 Customer Reviews
Review from Craig C
1 star07/16/2023
I used the mighty express pickup app to place my order. I ordered 2 beef and cheese burritos and pickup my order at their drive through. When I got home, I found I received 2 bean tacos, no cheese and smaller than 2 fingers. I called the **** South Park Hamburg, NY location to tell them the mistake and the girl told to bring my receipt in tomorrow and we would fix this for you. Next day I went there (10 miles from my home) and showed the afternoon manager my receipt and the picture I took on my phone. She looks at the pic, then tells me that that is a burrito! Smiling like a henna who just ate her pray. IT'S HOW SHE MAKE ME FEEL IN THE REAL ISSUE. I've lived in WNY all me life and have been going to Mighty Taco for more than 45 years. You make me look like I'm lying in front of your staff and customers.. Yes, I'm upset and I will NEVER go back.
Mighty Taco, Inc. Response
07/17/2023
*****! Certainly not as it should be! Not what we expect from management! Please know we have addressed internally. And we do want you back. Please email me with a mailing address so we can make up for this unfortunate encounter.Review from Gilles D.
1 star12/23/2022
So my kids & I just went thru the drive thru. Put the order in at the speaker & drove up to the window & the manager came up to the window & told us they had no beef no rice & no chili what heck really!!!!!!!! After we already paid for the food, I am p*****. The manager should be fired for not having Mexican foodMighty Taco, Inc. Response
08/15/2023
Your review of 12/23 apparently slipped through the cracks. Sigh! Our vast apologies for the less than Mighty experience.
Customer Review Rating
Average of 2 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.