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ComplaintsforTito's Limo Corporation
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company picked me up from ********* in cab / ride service pickup area. Around 9am on August 9, 2023. Entering the car I asked driver how much to ****** Yards? Driver told me it was $60. Upon arrival, driver showed me charge of $120 and locked doors to car. I tried arguing but driver did not speak good English. I eventually told the driver I would not pay over $100. I paid $100 then when I received the receipt I noticed they added an $18 tip!Customer response
09/05/2023
Better Business Bureau:
At this time, I have not been contacted by Tito's Limo Corporation regarding complaint ID ********.
Sincerely,
******* *******Initial Complaint
03/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was told the ride would cost $40 but then was charged $120. The driver did not speak English and it was 1:00am. I am a mom traveling with a 10 year old child and felt threatened and afraid not to pay. The company took advantage of the situation and should not be allowed to do this.Customer response
04/21/2023
Better Business Bureau:
At this time, I have not been contacted by Tito's Limo Corporation regarding complaint ID ********.
Sincerely,
***************************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3024 78th St
East Elmhurst, NY 11370-1508
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.