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ComplaintsforRegUSA (Dealertrack)
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is the 3rd party vendor for *******. They sent my registration information to me instead of the dmv. But instead of sending the application they just sent me a copy of my drivers license and a copy of my insurance card. If it did make it to the dmv, it wouldn’t have had the correct information sent to them. I’m on my second temporary plate and I can’t see this being resolved before another temporary plate is needed. They (*******) is now trying to verify the information to send my registration to which is confusing because that’s literally what the 3rd party vendor is being paid to do. They are wanting me to get the addresses and send the information but I’ve already paid for them to do it.Business response
05/17/2022
Good Morning!! Thank you for the reminder regarding complaint #******** regarding ***** ********. We are still researching the matter and cannot (to date) find any record of this transaction going through our organization. It is true that we are a vendor of *******, but not every one of their transactions go through our organization. We have reached out to them for more information and will provide a response as quickly as possible. We appreciate your patience in this matter. Have a wonderful day and please reach out if you have any questions. Thank you.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
30 Tech Valley Drive, Suite 101
East Greenbush, NY 12061
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.