ComplaintsforRed Tomato
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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hi-My wife bought me a $30 gift certificate from this restaurant about 6 months ago.I called up Sat & asked if we can still use it,****** the Mgr said no? He said theres new owners yet the name is the same? I heard before it was sold there were 4 owners,maybe its 1 of the 4 former owners? The Red Tomato had 1 former owner ************** a few stores away & the ************** in *********,i spoke to the owner there ******,************ & he said he couldnt help me.****** said they were honoring the gift certificates for awhile & then stopped.I think Red Tomato's has the same former # maybe? Almost always when a business is sold they change the name,not here.This is very poor biz on their part.****** said its only $30? Its not $3.I'd like them to honor the gift cert. please.Thank you-Rich ps All have a nice ******* appreciate your help in this matter.I was willing to get $30 of baked goods from Donnie's/Tortoni *******Customer response
04/04/2022
Better Business Bureau:
At this time, I have not been contacted by Red Tomato regarding complaint ID ********.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.