Business ProfileforElmira Animal Shelter
At-a-glance
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Business Details
- Location of This Business
- 842 Linden Pl, Elmira, NY 14901
- BBB File Opened:
- 2/16/2024
- Alternate Business Name
- Elmira City New York Animal Shelter
- Business Management
- Representative
- Contact Information
Customer Contact
- Representative
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We are devastated. I called the shelter over a week ago and the receptionist gave me a nasty attitude, and then said she would have someone named Craig call me back. We are still waiting on a call. My partner and I are college students, and while we can afford the regular pet costs, we are unprepared for the almost $2000 in surgery, pet fees, and expensive kidney diet food. I’ve included an estimated cost for just the surgery below. I have also paid $250 for a blood panel as well as another $140 for a urine test due to his kidneys. This is completely unacceptable and they should be investigated at the minimum. Below I have included a screenshot of the emails sent to me by the shelter as well as their file on my cat, which clearly states him as allegedly 6 years and 2 months.
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