Complaintsfor420 Novelties Elmira
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Complaint Details
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Initial Complaint
06/17/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
They gave away 420 cash an now I asked about time to get it Sunday they said there was a time limit to get it an it was never stated that there was a time limit to get itBusiness response
06/27/2022
HERE AT 420 NOVELTIES WE VALUE CUSTOMER SERVICE. We did a $420 cash giveaway. I always let them know, that they must pick up the prize in a timely manner. She expected me to give her the prize a week later after she had said multiple times that she was coming the following day. She even asked for more free stuff on top of the cash giveaway. I had multiple people read what she had posted on ********. She didn't pick up the prize, so I increased the next prize but matching it and making it $840. That person showed up before the end of the day as stated. I'm sorry she feels so upset over this, but a week was just to long to hear anything for her to receive her prize. It may have been a different income if she messaged me and told me she was having trouble picking it up. Thank you for your time, 420 Novelties
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
2028 Lake Rd
Elmira, NY 14903
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.