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Maple Lawn Dairy has 1 locations, listed below.

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    Business ProfileforMaple Lawn Dairy

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3162 Lower Maple Ave, Elmira, NY 14901
    BBB File Opened:
    10/24/2022
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Last weekend I ordered take out for my family.. I had to make a stop to get gas. I I apologize for being a half an hour late. I didn’t look at the food when we picked it up I just paid her $70 and took the food. When we get home and sit down to eat and noticed the food was very dry. And that the chocolate fudge sundaes we had order that were quite expensive were made with peanut butter. So I got on the phone and I called the restaurant and spoke to young lady and explain the situation to her. She said she couldn’t do anything about it and she apologized for the meal but she would let her boss know. so I called to Wednesday I received a phone call back from the supervisor. I had called several times. And when the supervisor or manager call me back. I told her I wouldn’t be as nasty as she was on the phone if I owned it a business. she accuse me of giving them the incorrect phone number. I said most phones now have caller ID so you wouldn’t know what my number was. But that’s neither here is the error when I called she was very nasty and she said you told one of my representatives you were going to get a lawyer., so in that case I don’t give you nothing back. I explain to her that I was frustrated because she hadn’t called back and my grandson who cannot have peanut butter was very sick and she didn’t seem so inconsiderate about the whole thing that’s when I told her I would get a lawyer if she wasn’t willing to work with me because it was very serious. And if I had a business like she did I’d be more than happy to refund money back to a customer if I put something in there food that they could not eat and have an allergy to it. No in the past this restaurant had to be shut down for serving salmonella food. could you please help me get a refund for this meal. Thank you
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    Customer Reviews

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