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Find a Location

Black Rhino Protective Services Group has 1 locations, listed below.

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    Business ProfileforBlack Rhino Protective Services Group

    Investigator
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/2/2023

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This Business Offers Private Investigations, Fingerprinting, Surveillance, Background Checks

    Business Details

    Location of This Business
    141 Washington Ave, Endicott, NY 13760-5309
    BBB File Opened:
    11/11/2022
    Years in Business:
    6
    Business Started:
    1/1/2018
    Accredited Since:
    11/2/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Terrance Blacknell, President/CEO
    Contact Information

    Principal

    • Mr. Terrance Blacknell, President/CEO

    Customer Contact

    • Mr. Terrance Blacknell, President/CEO
    Additional Contact Information

    Fax Numbers

    • (646) 859-3370
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard B

    1 star

    05/24/2024

    Walked in and was shouted at from an office out of sight. Terrance Blacknell the owner of this company, walked out and rudely asked what time my daughters fingerprints were for. I said "in 10 minutes" he yelled at me "what actual time is your fingerprinting for?" I responded with "5pm... in 10 minutes." then he mumbled something about the correct paper to sign and told me to stop being rude. Which I was not. I said 'Me? You came out here with the attitude, yelling at us from the beginning. Then he said and "Now, your not getting your prints done, BYE, BYE BYE" and kicked us out, My daughter was crying.... This company is a JOKE and the LLC needs to be dissolved. If it even exists to begin with... I can't find any record of the LLC on file with NYS. ... Mr. Blacknell will say that this is "FAKE NEWS" or a lie or that he never did business with my family. trust me it's not the case.. None of this was a lie, If you know me, you know disrespect didn't happen. However, I don't deal with disrespect from people either, no matter who they are, or what security company they work for, or how powerful you think you are. You're NOT. I've read nothing but bad reviews about how bad you treat people Terrance. You can't keep saying that everyone lies and it's "Fake News"... after awhile people are going to start to see through your **. I wonder if ******** knows all of this... Guess what? They will now.

    Black Rhino Protective Services Group Response

    06/21/2024

    So, the truth of the matter is that you are on camera. If you'd like to tell the truth, this review may upset me, but not in this case. I will not and do not put up with disrespect from anyone and will not allow any of my employees to be disrespected. I will continue to ask customers to leave my office if they need help to conduct themselves appropriately. Plus, your daughter was not crying. Also, please let everyone know your wife called and apologized for your behavior. She asked me to please fingerprint her so she could start work, and I printed her.

    Local BBB

    BBB of Upstate New York

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