Business ProfileforLandPro Equipment

On 12/11.23 paid $528.76 for mower belt replace and tune up ( ***** certified dealer) on return 12/11/23 running terrible . Call dealer they came & took back to shop. Return 12/23/23 still smoking and engine surge. Call dealer. Nice rep will have man stop to house after holidays as tech said found nothing wrong * Tractor bought new from this dealer fall 2021. 1/15/24 . I send video of machine running terrible and me starting it smoke pouring out etc to service rep Chelsea. 1/22/24 I call & get differ service re ( Karen ) says no more Chelsea and no more man to house - the tractor must come to shop. I tell her already did this. She insists they won’t fix unless in shop . Mower back to them NO MENTION OF MORE COST TO ME. not one word or hint of it ever till 2/6/24 call from ***** - man ( Michael) says find nothing wrong w machine. Man says I owe $157 more. I tell him to look into this as it was Karen’s insist that it went back and she never said one word about more cost He agreed to look into it. Within an hour Karen calls- we go around as she says previous person I made arrangements with no longer works there she herself is new and if I want my machine back I must pay. I keep telling her she is one insisted it come back in and never told me more billing She then offers me to pay half she says is $113. 38. I say that is not half of $159. She says it is half of pick up and delivery fee. She wants my credit card. Rude I tell her I will pay driver as I usually do. I paid driver who gave me invoice indicating :labor 61.04 misc 43.96 environmental fee 2.06 & tax $8.38. Additional charges as a surprise not right she told it was re transport fee when invoice ( 2/6/24 work order # ******) has ZERO re transport. Noteworthy machine still surging &/engine smoke coming from right side of motor. NEVER:Did this before. went in orig for broken belt & end of season tune & clean. Request refund of surprise billing $113.38 NO KNOWLEDGE no agree