ComplaintsforInvestorDelivery.com
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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Investordelivery.com Have tried for two months to signin to company using the enrollment number they gave me. I need to change email address. I have also emailed them to no avail. They are worthless. I have not given them money. This is strictly a web site that sends you your investment companys updates.Initial Complaint
04/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I am a shareholder of ******* Corporation. I enrolled for electronic delivery of shareholder material. I have now received two letters from Investor Delivery, the latest on 13 ***** 2023, telling me that their attempts to notify me of the availability of this material have failed. They have told me I need to reactivate my enrollment before I can receive information electronically. However, to do so I need to give them my enrollment number, which they have not included in their letter. They have told me to email them with any questions, but they have not responded to these. How can I get them to send me my enrollment number?Initial Complaint
01/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Investerdelivery.com has sent letters to my home without contact information. There is no way of finding out what this letter is for being that the email address is in correct. Are these letters of any importance?Initial Complaint
04/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am receiving over 30 letters from InvestorDelivery.com every few days. I have tried to get them to go back to just email, but no matter what I do, I am still dealing with envelopes upon envelopes from them. What a waste of paper. I had spammed their numerous emails as they would send me a lot every day. So now they are sending me lots and lots of mail. I think they are sending the same letters over and over and over again. I would appreciate your help on this. Thank you, *************************Customer response
06/05/2022
Better Business Bureau:
At this time, I have not been contacted by InvestorDelivery.com regarding complaint ID ********.
Sincerely,
*************************
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.