ComplaintsforCenturiun Logistics
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Complaint Details
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Initial Complaint
06/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Centuriunlogistics.com June 3, 2024 ************************* ************** ************************************************************************ ******************************** **************************************** Invoice# **** Fast Cargo 8.5 x 28 Blackout Enclosed Trailer They basically took the money and ran. Gave them to the 10th of June to deliver. They led me to believe everything was on track and ready to deliver. The day came and I tried to contact them to get the *** but no one answered either number I had. I continuously called them until finally he sent a text message and said he would call me later and of course he did not. I gave him until 2pm to contact me in which he did not again so I called and reported them as fraud. These ppl need to be shut down for false advertising and scamming ppl out of their money.Customer response
07/07/2024
Better Business Bureau:
At this time, I have not been contacted by Centuriun Logistics regarding complaint ID ********.
However my credit card has issued a credit to my account temporarily giving Centuriun Logistics to try and prove that they are not a fraud. After 60 days and they dont hear from them they will make the credit permanent.
But that still does not make it ok for them to continue to do people like this. I am not the only one and they still have the same products to sale at the same price on their website so they can scam even more people. This needs to stop.
Sincerely,
*************************Initial Complaint
04/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We ordered a 6x12 Tandem Trailer and wired necessary funds and they kept asking for more money. We then asked for a refund and they said it would take 4-6 weeks. It's been 4 months and we are being ghosted!Initial Complaint
03/29/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I supposedly purchased an All Aluminum double axel trailer from Centuriun Logistics trailers at *********************************************************************************. I was being assisted by a *** ******************* who is the Sales Director-Business Improvement. There Email is: inforcenturiunlogistics or **************************. I was given the purchase number *****. I paid $3,000.00 for the trailer plus $385,00 for shipping. Then I was charged $900.00 for insurance transporting the trailer (I was told this was 99% refundable.) I then was informed that The Big Box Transport would handle the shipping. They then charged me not only the $900.00 insurance, but, $600.00 for the title for the trailer and $200.00 for storage. I was constantly in communication with them by Email. Other people involved was ******************** *********************** at Pay Pal, and $***************************** at : Big Bog Transport. Email: infothebigbotransport.com <****************************. I would like to see if they are a bonified business, if I was scammed, and can this be rectified? Thank you for your time. ************************** Phone/Text: ************ Email: ********************
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.