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ComplaintsforGreenEx Cleanout Services
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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid in-full (January 12, 2021) the balance of a bill for a partial house "cleanout," for a relative who was incapacitated. Since then, I have attempted to obtain a "real" receipt for the funds I expended for my relative in order to qualify for a reimbursement through a ******** "promissory note." A reimbursement that would help off-set the costs of my relative's stay in a full time care facility. All I ever received was a one-line phone receipt indicating ****************** received $3600 for no reason, purpose, location, or person.Specifically, on the date of October 4, 2021, and several times thereafter, I contacted ***************************** of Greenex Cleanouts, to ask for a receipt. I never received any answer - just silence. Greenex/F ******* was paid in full on Jan 12, 2021 by credit card, and I have confirmation through my credit card company. The issue is that I need to provide to ******** a receipt that the cleanout took place at the home of ***************************, ******************************************************** which could easily be accomplished with a simple receipt. My latest attempt to contact ****************** took place on December 18, 2022 through ************** again he said nothing.Customer response
01/23/2023
Better Business Bureau:
At this time, I have not been contacted by Green X regarding complaint ID ********.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.