ComplaintsforSan Sheng Express
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Complaint Details
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Initial Complaint
11/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I mailed some products (Emergen-C Vitamin C *4,fish oil *1 and vita fusion*1) to my family who are in ***** by Sansheng Express on 1/17/2023. The tracking number is : *********** and ***********. I paid them 22.5+32=54.5 for the two packages. The staff in Sansheng Express told me the packagers have been in customs in February and asked me for waiting delivery. However, after four months our family still not received them. I asked Sansheng Express several times to refund. But they just let me wait and did nothing. It has been 10 month from the day I dropped the packages. I hope you can help me get the compensation which is three times of the delivery fee. ( Three times of the delivery fee 3*(22.5+32)=163.5)Thank you so muchCustomer response
12/06/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding San Sheng Express has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
******** **
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.