ComplaintsforJaneth's Travel Agency
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Complaint Details
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Initial Complaint
09/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On June 17 I bought two air tickets direct fligth fron JKF to **** -**** via wire transfer from my Chase checking account to her account under ******************************* ******** ************ **** of America. Tickets for my ********************* *********************************** and myself ( it was her birthday present)Supposed to travel this coming Friday September 16th 2022 at 11:25 pm arriving **** at 6:00 am Saturday September 17th 2022.With a return ticket on October 3 9 am New York At JKF This woman the owner who now poses as a worker never have send real my tickets not a receipt of payment.She miserably email fake reservation that when I cormirm with airline Latam customer services they assured me 3 times that those number given don't exist in their system. 4 months passed and this *************************** aka ***** ******** Never answers my text nor my phone calls. Please help!************ ***************************Customer response
10/17/2022
Better Business Bureau:
At this time, I have not been contacted by Janeth's Travel Agency regarding complaint ID ********.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.