ComplaintsforCognigence Products
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/28/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered a single order of Keto gummy from a company called Pristige on *************************************************. *****., However, they keep sending me month after month the same thing even though I never signed anything for a repeat order and I have no way of getting in touch with them because I cant find their address or phone number. I want to stop this order, but I have no way of stopping it and I did not sign for it other than a single order. What can I do about this company and its unauthorized orders coming month after month? Thank you. , other than a single order. What can I do about this company and its unauthorized orders coming month after month? Thank you, *********************.Initial Complaint
11/17/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
During April 2023, there was an email that I received promoting a cream and I only had to pay shipping fee. I had ordered the cream and paid the shipping fee, however after that I kept receiving the cream every month with no invoice attached or number to call. The address that is coming from is : ** ************************************************I want to complaint as this business is charging me every month, however I cannot cancel the subscription as I do not have a way to get in touch with the company .Please help!Initial Complaint
10/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I thought I was getting a free sample of their NO2 product, but Prestige keep sending and charging me for this product. I just want it to stop. I am unable to contact the company.Initial Complaint
10/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I found whaat I thought was a bargain on a hand drill for $5.82on Sept.26,2023 and onSept.30,2023 I checked my credit card statement and found the company had charged me $86.31 for what they said was a memebership that I had to have cancelled within 48 hours and I had no idea I had even signed up for. THis company is a fraud and scam and all I want is to return the product to them and receive a complete refund of $92.13.*************************** ***************************************************************Customer response
11/12/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding Cognigence Products has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
***************************Initial Complaint
09/08/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Received call from Male erect company advising that a charge of $49.00 was due anf if I did not settle my account i would continue to receive and be billed and if I did not pay they they would ruin my credit. I do not know this company nor do I want to know them. they have called twice now/ in the mean time I called my credit card company to investigate if there was an account and the answer was no account on file. I then called the company and inquired if I had an account on file again, the answer was no account on file.Initial Complaint
09/05/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Got a package from Trend today which I never orders or authorized them to send it to me. 2 bottles Slim detox keto gummies and slim keto advanced. Hoe in thr h*** did they get my information to send this **** to me. I want answers.Customer response
09/30/2023
Better Business Bureau:
At this time, I have not been contacted by Cognigence Products regarding complaint ID ********.
Sincerely,
*******************Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company Trendy, address: ******************************************************, has been sending unsolicited Keto Advanced weight loss dietary supplements to myself and husband. I have tried contacting the company but to no avail.I need these deliveries to stop immediately. If any charges were made on our credit cards, I need a full refund.Initial Complaint
07/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The are using *************************** or ******************************* for there advertising like it's products u are buying but no invoice so you know it's a scam why doesn't the lady's do something about this false advertising of there video they are using and the merchandise does not workInitial Complaint
07/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Today July 5th,I received 2 bottles of some kind of Keto pills I did not order,no order slip,number I could find wanted too much information,what can I do?Initial Complaint
06/12/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I received two bottles of supplements that I did not order. Return address: PRESTIGE ********************************************************************
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Customer Complaints Summary
72 total complaints in the last 3 years.
10 complaints closed in the last 12 months.