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Find a Location

House Keeping NYC has 1 locations, listed below.

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    Business ProfileforHouse Keeping NYC

    Cleaning Services

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10535 63rd Ave, Forest Hills, NY 11375-1346
    BBB File Opened:
    5/2/2023
    Years in Business:
    2
    Business Started:
    8/1/2022
    Business Incorporated:
    8/1/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • NYC House Keeping Inc.
    Business Management
    • Ms. Mamura Tagirova, Owner
    Contact Information

    Principal

    • Ms. Mamura Tagirova, Owner

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired Housekeeping *** for a deep cleaning of my studio apartment. They left my bathroom tiles, walls, floor and outside bathtub dirty.They deep cleaned my refrigerator, bathroom sink, studio floor was vacuumed and cleaned also they polished my desk, cleaned the toilet and polished the top of my bureau The cleaning lady didnt not clean well the kitchen floor and bathroom floor and the books and bookcase were not polished and underneath my bed was not cleaned. I payed $150 plus $20 tip for a deep cleaning I had the cleaning done on April 25,2023 and hand surgery on April 26, 2023 and returned to my apartment on April 28,2023 and thats when I noticed my apartment was not deep cleaned as promised. Before the cleaning lady left I looked at the refrigerator and main floor and saw it was very cleaned and I assumed the rest of the apartment was spotless, but I was wrong. I was in hurry for her to leave so I could attend a very important zoom meeting I contacted the manager **** on May 1,2023. I informed her of my dissatisfaction of the cleaning and she told me the cleaning lady doesnt cheat and is an excellent worker and it being almost a week after the actual cleaning that it was too late for her to do anything about it. I have payed a lot less money for extremely better cleaning services I am upset and was taken advantage of. I want to complain that Housekeeping *** is a fraudulent cleaning service company

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ethan T

    5 stars

    04/02/2024

    I've been using Housekeeping *** for all of my post-construction projects for the better part of the past year. They give exceptionally affordable pricings for all of my cleaning services. I used to pay another company a minimum fee of $500 per call which was absurd but i thought i had no choice at that moment. **** is now quoting me as low as $150!! You don't find prices like that anywhere these days. Everyone always adds convenience fees and all other hidden fees that they tell you only after they finish the job. this hasn't been the case with Housekeeping ***. I recommend **** to anyone who is looking for an honest, hard working, and affordable cleaning service.

    House Keeping NYC Response

    06/03/2024

    It's a Pleasure working with you *****, and we're thankful that you have been loyal to us for more than a year now. We try to show our appreciation from the get-go by giving access to a service that should be affordable but isn't most of the time for small business owners like you, and other individuals who just need their house cleaned. Thank you for trusting us, from the whole Housekeeping NYC team :)Kindly, ************

    Local BBB

    BBB Serving Metropolitan New York

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