ComplaintsforZen & Yoga
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Complaint Details
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Initial Complaint
07/18/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
************ was closed from the point of the beginning of the pandemic. During that time ************ and myself had a contract that was renewed each year. ************ during the interim then permanently closed without refunding the annual payment contract. They owe me monies that I want back.Customer response
08/11/2022
Better Business Bureau:
At this time, I have not been contacted by Zen & Yoga regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
02/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On March 5, 2020 I made a $435.00 purchase for classes. Weeks later the world shut down. I was in contact with the owner and they said you can use the classes once we open. I was not refunded money but had the credit for their facility. I called many times and they said we are opening soon and then you can come in and take a class. I tried calling the past few months and I learned from yelp they are now closed. I have requested the money via Venmo and email and no response. I received their information from Their website.Customer response
04/06/2022
Better Business Bureau:
At this time, I have not been contacted by Zen & Yoga regarding complaint ID ********.
Sincerely,
***********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.