ComplaintsforJD Motors
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Complaint Details
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Initial Complaint
06/15/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
JD Motor out of Fulton NY, lies about the vehicles he sells, tells you they have all new parts on them. I broke down in South Carolina a month later after I got it from him, got stranded in South Carolina and West Virginia when the wheel bearings and cv shift blew in side in both states. He frauded the warranty people after I put new parts on it just to get back home he took the new parts off to have the warranty people come look it over so the warranty people fixed it even though I had to pay out of pocket for the parts. He over charged me for my 2011 ***** *****, I just had the warranty company come in and put a new tranny and drive shaft in, He claims they were new, Not new when the owner before had a plow on it and jammed the drive shaft into the tranny and it took the auto shop 3 weeks to fix it it needed tons of new parts. I still need 2,000 dollars of parts to be fixed. Jd motor still hasn't fixed my passenger back window still wont go down. He claims he doesn't know what's going on with the ***** when though I send his texts messages about what's wrong with it. I told him I want money back from all the payments I paid out of pocket to have it fixed. He laughed at me and he said I have no clue what you are talkin about and walked away from meBusiness response
07/16/2024
BBB spoke to Len at the business and the following was relayed:I have told the customer to bring the vehicle in so that we can look at her concerns and compare to her documentation and what we might be responsible for. The customer needs to call to schedule a time to bring the vehicle and we will look at and determine at that time.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.