![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforProperty Tax Guardian
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/24/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Property Tax Guardian continue using my information without my knowledge and permission . I never signed with them to represent me for 2023-24. Their phone is out of service. Also the information on their invoice regarding final assessment is incorrect. I am a senior citizen. I live on a fixed income. Please, help me to stop their fraudulent activity. I received a bill from them for an amount of $202.34 I want to cancel this illegal transaction. Thank you for your assistance.Business response
10/30/2023
I have provided a copy of the signed agreement, here, for tax year 2023/24. ***************** has been a client for 3 3 years, and has paid our fees in the 2 previous years we represented her. I have supplied a copy of this signed contract for 2023/24 to ***************** upon sending her our invoices for fees associated with this reduction, the same way we have in the 2 previous years we represented her.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.