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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Golf Cart Accessories not returning my calls and will not refund money fir windowor postage - I ordered window on 6-20-22. I was not able to go to my camper until 8-11-22, due to having foot surgery and developed foot infection. Friends wanted to put on new window - discovered I had ordered wrong window by mistake. Ordered performance plus window and it was too large for cart. I called ****** - will not honor fue to third party seller. ( I have enclosed copies of my phone calls with ****** since 8-15-2022. Nothing yet resolved - I returned window to Golf Cart on 9-19-2022 plus paid postage, I have left message for "Dan. - no return call. I am asking for refund of money and I will order correct window. (I need Cub Care Precedent Window) thank you - *******
Business response
02/15/2023
Response taken by phone: I am a third party seller through ******. She bought the wrong product and had purchased the product through them. I was not notified by ****** that there was a return request and was not made aware of it until I got the complaint. The item has been refunded through ******.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.