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ComplaintsforBer’s Artisan Flowers
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Complaint Details
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Initial Complaint
10/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I’m not happy with the service of the florist for my wedding. A 50% deposit was pay in January 2023 for October 2023 wedding. All these time, she has only communicate through messenger. A month before the wedding, I was trying to get a hold to discuss about all the details, but couldn’t get a hold of the owner. She keeps promising to call but never call and I waited everyday for 2 weeks. It was getting really close (2 weeks until wedding) to wedding and no details was discussed. She didn’t try to fix the problem but insisted that we continue to chat through messenger instead of phone call.Customer response
10/20/2023
The business phone number is ***** ******** *** *** ***** ** **********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.