Business ProfileforReal Eats

I joined realeats and had gotten a few orders from the company. My next order was approaching, I was to be leaving out of state for a work trip. I reached out to the company several days prior to the shipping date to request a cancel as I wouldn’t be able to utilize the food and wouldn’t be there on the day of delivery the following week. Customer service confirmed they canceled the order and I could receive a refund. Several days later I got a notification that the meals were in route for delivery. I recontacted customer service, they apologized and said they must not have done it in time, hopefully a neighbor could pick up the delivery and store it- unfortunately I don’t have relationships with my neighbors that would warrant me asking them to store an entire freezers worth of food, so it had to be disposed of- the agent put the credit on my account of $169.87 on 9/1/22. The company abruptly closed this March and left no information on website to contact them. Their ******** account was still active- I messaged inquiring about a refund in the amount of my credit as it was an error on the customer agents part. Did not receive a response. Would like to find a way to get reimbursed or even just a way to contact a person to discuss.