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Find a Location

Lifeguard LI Inc. has 1 locations, listed below.

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    Business ProfileforLifeguard LI Inc.

    Swimming Lessons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lifeguard LI is a local provider of aquatics services offering commercial pool management, training and certification classes, private and semi-private swim lessons and lifeguard hiring services.

    Business Details

    Location of This Business
    6 High Elms Ln, Glen Cove, NY 11542-1624
    BBB File Opened:
    6/27/2022
    Years in Business:
    3
    Business Started:
    4/7/2021
    Business Incorporated:
    4/7/2021
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steven Grella, CEO
    Contact Information

    Principal

    • Mr. Steven Grella, CEO

    Customer Contact

    • Mr. Steven Grella, CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Trasaction date : June 10 2022.Registered for a life guard course for June 18 and 19 from 9 am to 7 pm.On the Friday before the course an instrucutor reached out to me wondering why I had not completed the online portion of the course and insisited that I had been sent a welcome email.I nvere received the welcome email nor was I aware of the online portion of the course.I made it clear that this course was important to me and that I would take the online course that same evening. He then mentioned that the course was a 7 hour course. I was therefore unable to complete it before the next morning due to the lack of time. I texted the instructor expaling that I will not be able to attend and apologized. I was also asking for a refund. A week went by without any contact form them and I called to follow up. The instructor told me they would only refund $300 out of the $ 400, was extremely rude, once again, and proceeded to tell me that even if I toook the class, he would have failed me. I can only guess that his condescending and nasty attitude was due to the fact that I speak with a foreign accent.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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