Business ProfileforRomeo Toyota of Glens Falls

July 2022 I purchased a 2019 ****** ******** from the Romeo Toyota. It took several weeks for them to give me the truck they advertised. I was told I had to change my review in order for them to give me the truck they advertised. Once that was finished they had issues with the title as the truck was from North Carolina. Fast forward to 07/2024 my vehicle was getting the NYS inspection from my mechanic of 25 years. While doing the inspection he brought an issue to my attention regarding a leak in the rear differential. Because I purchased a $1500 extended warranty I had to bring it to the dealer for repair. I called explained the problem and was asked about the battery in my key fob? I said it was fine I need the differential looked at based on my mechanics recommendation to repair/ replace the seal. Once I arrived at the dealer 45 minute drive they said you are here for a key fob battery. I sigh and said NO, and explained the issue. They gave me the truck back and stated NO LEAK or Problems front and rear differential. So my issue now is someone is lying. Brought it *** ****** in Schenectady they looked at it and show me the leak. They tried working with the warranty company and determine my truck was still covered under the ****** warranty from the manufacturer. The vehicle was repaired by a credible dealership, My problem is how can I trust this dealership to work on my truck. I asked a manager to switch the warranty over to *** he said no there was no leak. My mechanic and *** were lying and trying to get warranty work for nothing. I think they should either pay for the deductible if I need to use the warranty for repairs, or pay for a new warranty for *** to be the dealer. The Romeo manager actually stated that my differential stopped leaking when I brought to them and leaked again after I brought to ***. They should be investigated for failure to provide certified service as advertised. AT MINIMUM MY WARRANTY FEE SHOULD BE REFUNDED.