ComplaintsforAt Your Service Builders
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Complaint Details
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Initial Complaint
02/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 01/12/22 I contracted AT YOUR SERVISS BUILDERS to install whole house waterproof laminate flooring, kitchen cabinets, countertops, paint kitchen, dining room and bar area and install two of my ceiling light fixtures. Invoice was 13,653.63 and I was billed and paid the 9000 down payment. Was notified 01/15/22 that ****'s made mistakes to his order of my waterproof flooring and cabinets, and it would actually be more. My new invoice from him was 21,732.62 and he requested 2500, and I paid, more at that time. 01/23/22 I get another msg stating he's sending me another bill, which I paid, for 3200 to cover his labor costs due to the bank freezing his accounts due to having counterfeit money from another client. I was already having terrible difficulties and growing health concerns, with them and made numerous repetitive complaints which he continued to state he would fix all, he did not. Flooring that was put down has many obvious chips, gaps everywhere, no proper underlayment, You cannot smoke in my house, leave garbage everywhere, leave your cigarette butts all over my garage floor and outside, leave trash and broken wood pieces everywhere, needed to vacuum the debris you have gotten down vents – I am now afraid of a furnace fire, my path to get downstairs and out of my home was blocked. I am a disabled veteran, unable to move things easily myself, causing even more harm. Left boards with nails sticking on floor. The floor is not flat, there are humps and gaps in the flooring everywhere. I have tripped and fallen numerous times on the uneven flooring and all the gear adrift on my floors. Because you did not properly clean your debris out vents, furnace is blowing out residue that making me sick and the floors even more slippery. Your workers left feces in my toilet and urine on my bathroom floor. Left open hazardous dangling wires on light fixtures that I did not ask for. Your negligence has caused me undue physical and mental pain and great suffering.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.