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Find a Location

Greenwich Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Greenwich Ford

      1111 State Route 29 Greenwich, NY 12834

      BBB Accredited Business
    • Greenwich Ford

      250 N Route 303 West Nyack, NY 10994-1608

    Business ProfileforGreenwich Ford

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New Car Dealers
    Auto
    Auto Repair
    Car Dealers

    Business Details

    This is a multi-location business.

    Find a Location

    Greenwich Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Greenwich Ford

        1111 State Route 29 Greenwich, NY 12834

        BBB Accredited Business
      • Greenwich Ford

        250 N Route 303 West Nyack, NY 10994-1608

      Location of This Business
      1111 State Route 29, Greenwich, NY 12834
      BBB File Opened:
      10/11/2021
      Years in Business:
      3
      Business Started:
      5/21/2021
      Business Incorporated:
      2/19/2021
      Accredited Since:
      12/6/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Jason LaLonde, Owner/Manager
      Contact Information

      Customer Contact

      • Mr. Jason LaLonde, Owner/Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a car March 25th from Greenwich Ford. On March 29th they got the car back due to unsafe to drive. My inspection sticker is for January, not March. If they did the inspection before I drove off the lot, they'd seen the gas leak. They said the car was missing a part and they had to order it. In the mean time, I have no car to get my son to work.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian E

      1 star

      06/10/2024

      My mom and I drove 2 hours to Greenwich Ford to test drive a 2015 **** a week ago. Upon arriving they said someone had come in that morning and left a deposit on the car and we couldn't see it. A few days later I noticed the car is still listed as available and so I inquired about it using my own name. They responded right away that the car is available and to hurry in to test drive because it won't last long. I then called them and asked if it was available, they said yes. Then I explained I had already driven 2 hours there to test drive it and they said it wasn't available. After telling them I was told in person that the car is sold, they said, let us look into it, whoops, it is sold, it shouldn't still be posted online or listed as for sale. On the phone the sales agent assured me he was taking it down as we speak and marking it sold. He apologized and said he would speak to his manager about why the car would continue to be listed for sale and why they would email people to hurry in to test drive it. That was two days ago, the car is STILL listed for sale. I still recieve daily emails telling me the car is available and to hurry in to drive it because it won't last long. It essentially seems they are using this car as bait to draw people to their dealership and then try to sell them on other cars. If you inquire about the car, they tell you it's available. Only if you tell them you were already told it is sold, do they suddenly change their tune and say oh yeah, whoops, it is sold. They have also raised the price since telling me the car is sold.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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