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          Nissan of Garden City has 1 locations, listed below.

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            Business ProfileNissan of Garden City

            New Car Dealers

            Contact Information

            316 North Franklin Street

            Hempstead, NY 11550-1304

            Visit Website
            (888) 376-7685

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            29 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            316 North Franklin Street, Hempstead, NY 11550-1304
            BBB File Opened:
            3/26/2018
            Years in Business:
            8
            Business Started:
            1/4/2016
            Business Management
            • Mr. Philip Delzatto, General Manager
            • Mr. Victor E. Diaz, Sales Manager
            Contact Information

            Principal

            • Mr. Philip Delzatto, General Manager

            Customer Contact

            • Mr. Philip Delzatto, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            29 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/11/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I purchased a car through this dealership they gave me several pieces of paper to sign however, not realizing they never gave me an actual lease agreement when I called up the customer service number to question the $695 acquisition fee. It came to light that they never even gave me . Nissan customer service emailed me a copy of the lease agreement upon scrolling through it on my phone. I realize page 505. Someone had forged my signature on the actual lease agreement that they never gave me after multiple attempts to try to rectify this because it is criminal what they did, Ive been waiting for days. **************** said they were sending out a fraud pack for me to fill out. Spoke to a representative ******, who put me on with a man ******* and yet after a week, I still have not received anything in the mail, call Nissan consumer affairs , and still getting the runaround. It is criminal what they did and very unjust. At this point, I dont wanna deal with this dealership anymore due to the point of them thinking its OK not to put a lease agreement for customer to Read and then forged their name.
            Read 28 More Complaints

            Customer Reviews

            16 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Fred U

            05/11/2024

            I want to file a complaint against the dealership Garden City Nissan located at ******************************************On Wednesday, May 8, 2024 I negotiated successfully with the sales person for a 2021 ***** Blazer. The issue is that the car is an LT ***** but the dealership was Falsely advertising the car as an LT2 trim which was a higher level, and thus would cost more. My fair and reasonable offer that was accepted by the salesman was subsequently refused by his manager who continued to deny my offer stating the car was an LT2 trim. After several minutes of arguing with the manager about the vehicle price, he continued to show me comparable LT2 car prices, while I showed him LT1 prices. I saw we were getting nowhere, so I left.This dealership continues to falsely market this vehicle as an LT2 to inflate the selling price to unsuspecting customers to make it appear as an attractive selling price.. Attached is my which includes the Carfax from the dealership showing car is an LT1 trim. In addition, included is a listing on Edmunds.com showing the same car as an LT2 trim. Also included is an initial invoice from the dealer showing it listed as an LT1 trim.I am seeking unspecified damages for their false advertising, wasting my time and transportation cost, and refusing to negotiate fairly when a reasonable offer was made.
            Read 15 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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