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Find a Location

R & M Roofers LLC has 1 locations, listed below.

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    Business ProfileforR & M Roofers LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    90 Grove St Apt 9 #9, Hempstead, NY 11550-5651
    BBB File Opened:
    12/6/2021

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In January 2021, the roofing company installed siding and shingles on my home. The total cost for the job was nearly $10,000. Several issues were seen soon after the install:1. The siding was warped 2. No flashing around chimney led to water leaking into the house from the fireplace.3. Siding panels were nailed too tight or were not nailed at all! 4. Improper or no flashing at transitions from roof overhang to siding. 5. Not enough expansion space left between siding and window. 6. The vinyl siding is not nailed in correctly at some places. I contacted the company owners about the issues. At first, they said they would come fix the mistakes. Then no one showed up. They then kept apologizing and telling me someone would come the following day. No one ever came. Eventually, they stopped answering my calls. After a final attempt, they answered my call to tell me that since I owed them money, they would not come. I told them I would pay them, but after they fixed the issues. The cost to replace and repair their incorrect work is nearly $6000. They need to correct this issue. Its incredibly unprofessional and wrong for them to do this and then to lead me on into thinking they will come back.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hans L

    1 star

    07/11/2022

    Based on the company's good ****** reviews, we hired the company to replace our roof (minor leak issues of the old roof). I now realized that the most of the ****** reviews are false. False reviews are its trick to attract new home owners. I regret so much to hire them. Any way, this review just serves as a honest facts/experience and hopefully others find it informative. The company is unprofessional, dishonesty, and cheating: Told me a variety shingles to choose, I listed my preference. He said it's not available. Gave 3-4 other choices, not available. Its people have taken off the old shingles already! We had to choose one color that he claimed "available in the warehouse". Old Edge flashing was damaged and they did not tell me at the time. They pretended nothing happened unless the owner find the issue. They had to peel off the edge of the new shingle to install new edge flashing. No flashing was installed in the joints between siding and roof shingle; they said it belongs to siding work! The wood is clearly seen in the joints!!The joints or gaps between the skylight and new shingles are not sealed at all! I found out this a few weeks later because you could not see anything abnormal since it roof is very high. They did not pick up nails correctly and just run a few times around the house. My bike's tire was pierced broke a few days later. Had to look for nails with our poor bare eyes many time around the house. They had to come back to fix some issues and let me tell you that it's very true they did not care at all it's a brand-new roof and would jump up and down during very hot days. And they damaged the new roof which they just replaced! Future customers, please open your eyes and chooser your contractor wisely!

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