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            Business ProfileKMack Designs

            Graphic Designer

            Contact Information

            68 E John St

            Hicksville, NY 11801-1310

            Visit Website
            (516) 551-5632

            Customer Reviews

            3.4/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            68 E John St, Hicksville, NY 11801-1310
            BBB File Opened:
            8/12/2021
            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/22/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I placed an order with KMACK Designs on 8/17/23. It was for a digital design. The price was $60. Not sure about the price after taxes. I requested the digital design to be emailed to me on 09/15/2023. When I didnt receive it on the 15th. I emailed her. I explained I could find my tracking number. As well as not receiving my order. I received a response from *******. I was asked for proof of the order. As well as where I order the design from. She asked it was Esty. I sent her the proof of purchase. And I told her it was from her website. She informed me that the tracking was sent to a different email. She also stated that her policy says I could receive my digital design 1-3days before or after the requested date. She then explained my design was third on her list and I should have over the weekend or on Monday September 18th,2023. After that her website was down until today 9/21/23. I also emailed her for an update and I have yet to receive anything.
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            Read 8 More Complaints

            Customer Reviews

            5 Customer Reviews

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            Most Recent Customer Review

            Sarah J.

            12/18/2023

            Loved my product I received for my sons birthday party! I am so happy I found this designer on TikTok! Will purchase for every event! She went above and beyond!
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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