Business ProfileforOcean Stone & Fireplace

6/8/23 hired Ocean Stone & Fireplace they wrote up contract. Work entailed remove existing tile & molding from wall, supply & install stone hedge biscuit tan stone 5 wide x 140 tall on wall behind pellet stove with 5 *********************************** mantle. Total cost for job was $3800. Estimate #******. Work was started & finished 6/24/23. 11/27/23 while my ************ small dogs were sleeping several of the cemented stones fell off the wall causing numerous property damage to our family room. That AM I sent an ************ to the contractor ********************************* came to our home that afternoon. He had no understanding as to why this couldve happened in the 1st place. He assured my **************** he was going to take care of everything that was damaged & for us not to worry. This stone that was installed by Ocean stone & fireplace had fallen down within only 5 months. ****** wanted us to choose a completely different stone because he was afraid if he put up the same stone again that it would fall down a 2nd time. He also wanted us to pick out a new mantle as well, but we went with the original one since it had matched very well. I was asked by ****** to get individual estimates & photos & submit those to him. To date he has made 3 different offers. On 12/20/23 1st offer-he provides a check in the amount of $2708.99 to cover the following. Painter, new hearth pad, black spraypaint for pellet stove, almond spray paint for back panel, flooring materials & repairs & reimbursement from HomeGoods for items that broke. Also he would provide Portland mist old ************* ****************************60 white wash *************************** shelf. He requested to have another company install & he would pay that fee. 1/17/24 2nd offer-$6,200 check since it is unlikely that we will be able to come to an agreeable arrangement. 1/19/24 3rd- he would return 1 of his crews to install ***************************************** $2821.84.I am looking for $8717.61 reimbursement, + new stone/mantle/install fee provided by ***.