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Find a Location

Paramount Painting has 1 locations, listed below.

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    Business ProfileforParamount Painting

    Painting Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 10/13/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Painting and wallpaper services

    Business Details

    Location of This Business
    Hudson Falls, NY 12839-2153
    BBB File Opened:
    6/20/2022
    Years in Business:
    4
    Business Started:
    3/13/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Andrew Smith, Owner
    Contact Information

    Principal

    • Mr. Andrew Smith, Owner

    Customer Contact

    • Mr. Andrew Smith, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I hired Andrew Smith of Paramount Painting to paint the shutters and doors of my house. We discussed this on the phone and I sent him pictures via text on 4/12/23. He quoted me a price of $950, 50% deposit required. I agreed. He sent me a contract via email which I agreed to and sent back to him. I do not have a copy of the contract because Mr. Smith has deleted it and I can no longer view it. I paid the 50% deposit of $475 via ***** on 5/1/23. Upon receipt of my $475 deposit, he stated he would put me on the schedule for July 24. This was delayed due to weather conditions. On 8/1/23 I received a call from Mr. Smith stating he would be able to paint the doors the next day. I mentioned the shutters and he said we did not agree to that. He yelled at me on the phone and used vile language, he accused me of trying to get work done for free. I explained that we had agreed on shutters and doors and he said we agreed on doors only. I told him I was going to have file a complaint against him and because of that he refuses to refund my deposit. He states my deposit is non refundable and the money I paid to him is being used to pay for his time drawing up the contract and talking to me on the phone. I texted him several times asking for a refund and he has blocked me so I am unable to communicate with him. I am simply seeking a refund of my deposit, the work was not done, he has never even been to my residence, I have never met him.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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