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Find a Location

KLS AUTOS has 1 locations, listed below.

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    • KLS AUTOS

      1142 Dix Ave Hudson Falls, NY 12839-1275

      BBB Accredited Business

    Business ProfileforKLS AUTOS

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2019

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Used Auto Sales

     

    Business Details

    Location of This Business
    1142 Dix Ave, Hudson Falls, NY 12839-1275
    BBB File Opened:
    11/7/2010
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Incorporated:
    6/21/2000
    Accredited Since:
    11/9/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • KLS Enterprises Inc
    Business Management
    • Mr. Kevin, Owner
    • Mr. Kevin Simmons, Owner
    Contact Information

    Principal

    • Mr. Kevin, Owner

    Customer Contact

    • Mr. Kevin Simmons, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle from KLS Auto on 2/14/23. On 2/16/23 I noticed a burning smell coming from the vehicle. On 2/18 it was still present so I contacted KLS Auto they stated that it could possibly be from the vehicle sitting for a while-it was not looked at and I was sent on my way. On March 4th the check engine light was on and was showing a code for a speed sensor. They stated “it was nothing to worry about” I had it replaced myself. On 3/23/23 the check engine light came back on and was brought to ****** Latham. They stated that the catalytic converter was bad and needed to be replaced. KLS was notified and they said they would take it to their shop Friday 3/24/23 for confirmation. They had the vehicle from 9:15am til about 6pm that day. Through out the day I was asking for updates and at one point they stated he believed they were fixing the issue. He then called me and told me they did not fix it and it was confirmed that the converter was bad. I asked if they could take care of the repair since it had only been 30days since I purchased the car. They told me that they would pay half and that I needed to bring it back to ****** for repair. I asked for copies of the diag from Friday. They stated he did not have copies because they didn’t give him any. I called ****** tire- where they took it/ there is no record of it being there on 3/24/23. I called and informed them of this and he still states that it was there, he has since booked my number from contacting him-which is his personal cell -I was informed of this today-that I was not aware of and would not have contacted him outside of regular business hours if I had known. KLS has withdrawn the offer of paying half. They will not cover the full cost of the repair or pay half.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Upstate New York

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