ComplaintsforIroquois Improvements
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Complaint Details
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Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hired ****** ********* on February 20th, 2023 in regards to a bathroom remodel, along with drywall repair in two bedrooms within my home. ****** ********* was paid in full by me and only completed half of the work that I paid him to do. The invoices and receipts he gave me for the payments I gave show that we agreed upon certain work to be finished and completed. I've tried to contact ****** ********* via his business page but haven't heard anything back from him since May 15th 2023Business response
07/07/2023
BBB spoke to the business owner and the following was relayed: This was a job I did before I started my LLC. This job was done back in March. The house was in a state while we were working there, to say it mildly. But anyways, we did a bathroom and a bedroom for her. $3,000. New toilet, new sink, painting, new flooring, some drywall work and a repair where the doorknob was punched through the wall. During our time working there, the daughter flushed a t-shirt down the toilet and the toilet was pretty much inoperable. I took care of that for her as well. The job that she paid for is completed, plus some. I tried to go above and beyond to help her out and get her house in a living condition by doing a little extra where I could it has gone unappreciated. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.