ComplaintsforUnion Andina
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Complaint Details
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Initial Complaint
05/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In November 2023 I went to union andina to get some help to advertise a couple of properties to sell. I submitted very private documents to them such as deeds for the properties, personal identification cards and more. It is May 2024 and nothing of what they have offered to do has been done . At this point ** very afraid that my privacy and documentation submitted may be used for some kind of fraude. It seems I have no one to complain about this in the same office not even to the manager. I even try to get another agent to take my case and sandrita ( the person in charge of the office) didnt help me to change the agent designated to me .I will try in the next days to reach for the headquarters of this office if theres any. I just hope nobody is put in the position I find myself even worst that anyone can be exposed to some kind of fraude. The experience dealing with this business and personal is frustrating and scary . I have made several attempts to call and text but theres no answers or replies and I decided to go in person but they have not given me a solution or status of my business with them. I JUST HOPE THIS IS MOT A FRAUD ! And they dont use all the private documentation given to them
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.