ComplaintsforBellerose Animal Hospital
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Complaint Details
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Initial Complaint
11/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The manager **** left me a rude, harassing voicemail after arbitrarily refusing to provide a refill for my dogs prescription food that the hospital had been providing me without issue for 13 months. These people gave my relatively healthy cat a treatment that killed him within 2 weeks. Despite this, because of how kind the doctor was during their exams, I was still willing to consider using their services for my dog. When I complained about their withholding of the prescription and their deadly treatment of my cat, **** called me incessantly, then because I did not answer, he terminated my account with their office in retaliation. Not only did these people endanger and end the life of my previously healthy cat, they have doubled down on their behavior by endangering the life of my elderly dog who needs the prescription diet they have been prescribing him for ever a year. Terrible office, horrendous management, disgusting treatment of pets and their owners. Overall despicable business practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.