ComplaintsforLaw Offices Of Frederick R. Xlander
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Complaint Details
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Initial Complaint
06/27/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have never received my abstract of the title two years later after the transaction. I have called the office 4 times and they took my info but never got back to me. I followed up with them and was kicked between different office. “We will look into it.” That’s all I got. I just need the abstract of the title that I have paid for and it seems that the office is trying to make it impossible for me to get.Business response
07/22/2022
The Abstract of Title in question has been completed and is ready for pick up or delivery. Due to Covid and the fact that the County offices were closed for extended periods of time and attorneys offices were being quarantined and personnel having to work remotely this caused a delay. Once this issue was brought to our attention, we pulled the file and completed the abstract of title right away, and we have notified client that said Abstract of Title is complete.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.