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ComplaintsforLawnology
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I called 4 Landscaping Companies on April 18, 2022. Robert Filkins of Lawnology Landscaping in Johnstown, New York called me back April 20, 2022. We set up a date for an estimate. Robert showed up April 21, 2022 to do the estimate and my wife and I accepted the estimate on April 23, 2022. He showed up April 30, 2022 and tore up my old edging, removed some sod and moved around my White Rock. I have pictures. He was here for 5 hours. At this point he asked me for half of the estimate to buy materials which was $250.00. I gave him the cash. After numerous texts messages and a few unanswered phone calls, I finally heard from him on June 2, 2022. In his text he says he underestimated my job and he is firing himself. I asked him about my money and he said he was keeping it for the work he did. I have all the text messages. The work he did was never finished correctly or the way we discussed. It looks terrible. I have pictures and my wife and I are left to fix EVERYTHING he did. Things were NOT straight, level or placed properly. Once again I have pictures. I first asked him for half my money back and he said no way then I said I was going to take him to small claims court and he said go ahead and he will countersue me. My wife and I had to fix the mess he left on our front lawn and I’m totally upset so now I would like all my money back which is $250.00. The owner of Lawnology Landscaping Robert Filkins lives at ** **** Street in Johnstown, New York 12095, is Unprofessional and his Work Ethic is terrible. I gave a Review describing each of these.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.