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Find a Location

Tailor Made has 1 locations, listed below.

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    Business ProfileforTailor Made

    Tailor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3769 Delaware Ave, Kenmore, NY 14217-1040
    BBB File Opened:
    4/15/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In July 2023 I met with owner regarding having a dress made for a wedding. I gave pictures of style color material and drew a picture of a design I would like. He took measurements etc and quoted me $1250.00 and requested half down deposit of $625.00. I kept in touch via calls, text, and was asked to come for a fitting end of September. When I arrived he told me”they had to redo because I made changes- which I did not I sent him a picture of collar I wanted one month prior. I again talked in November 2023 and requested at least a picture of the material they were using and he said he would- a few weeks later he never sent the picture and told me the person was going to be away until after January 15, 2024 and to call after that. I called again and he still had no answers making several excuses etc. I asked for at least a picture of the pattern they made- he in turn sent me a picture of a old ladies dress and I told him this is not a pattern he replied” it’s the sleeves you wanted” which it was not. I then told him I wanted my money back , I followed up with a letter and 2 phone calls. Attempted to email but his listed was not a legit email address. Still no response and finally he answered the business phone and told me “ his business is bad and he has no money” I told him this was not my problem etc. I have exhausted all my options and do not wish to speak to him again out absolute frustration etc. Do not know what direction to go into.
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    Customer Reviews

    0 Customer Reviews

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